Accessibility statement

• the Bookfront website at getbookfront.com;
• the booking pages we host for businesses (addresses starting with /book/); and
• the Bookfront app that businesses use to manage their appointments.

We build Bookfront to meet Israeli Standard IS 5568, which is based on the Web Content Accessibility Guidelines (WCAG) 2.0 at level AA, as required by regulation 35 of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013. Where practical we also follow WCAG 2.1 level AA.

Status: partially conforming. We design and check every page for accessibility, but an independent accessibility expert has not yet audited Bookfront. We plan to have one done and will update this statement with the results.

• Pages use real headings, landmarks and lists, so screen readers can move around them.
• Everything can be used with a keyboard, the focus is always visible, and the website has a “Skip to content” link.
• Form fields have visible labels and examples, and error messages say what to fix.
• Images and product illustrations have text descriptions, or are marked as decorative.
• Text meets colour contrast requirements. When a business picks its own brand colour, the booking page adjusts the text colour so it stays readable.
• Hebrew pages read right to left and English pages left to right, and the content is marked with its language.
• Pages work at 200% zoom and on small screens, and buttons on phones are at least 40 pixels tall.
• Animations are reduced when your device asks for less motion.
• Booking has no time limit and needs no account or password.

• No independent audit yet (see above), so there may be problems we haven’t found.
• Photos, logos and descriptions on booking pages are added by each business, and some may not have a text description.
• On some Hebrew pages the browser’s page language setting says English, although the content itself is marked as Hebrew. We are fixing this.
• In the app, appointments can be moved by dragging. If you can’t drag, open the appointment and change its time instead.
• When bot protection is switched on, the check is provided by Cloudflare. We don’t control it; if it stops you, contact the business or us.
• The pictures of Bookfront on our website are illustrations with text descriptions, not working screens.

Bookfront is an online service and has no premises open to the public. For accessibility at a business’s premises, such as the entrance, parking or treatment rooms, contact the business. Its details are on its booking page.

If you have trouble using any part of Bookfront, or need information in another format, contact our accessibility coordinator, [ACCESSIBILITY COORDINATOR NAME]:

• Email: hello@getbookfront.com
• WhatsApp: [SUPPORT WHATSAPP]
• Mail: [OPERATOR LEGAL NAME], [ADDRESS]

Please tell us the page address, what you were trying to do, what went wrong, and which device, browser or assistive technology you use. We will reply within 5 business days. If you can’t book through a booking page, call the business directly, or ask us and we will pass your request to the business.

This statement was prepared on September 25, 2026. We last reviewed Bookfront’s accessibility on September 25, 2026, in an internal review by our team. We review it at least once a year and whenever we make major changes.